220-1001 Real Exam Dumps Questions and answers 31-40

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Question No.31

A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?

  1. Collate

  2. Orientation

  3. Duplex

  4. Transparency

Correct Answer: C

Question No.32

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

  1. Documents findings, actions, and outcomes.

  2. Reboot the device to verify the fix.

  3. Reconnect the device to the network.

  4. Verify the settings in IPConfig.

  5. Research the problem based on symptoms.

  6. Run a virus scan.

    Correct Answer: AF

    Question No.33

    Whenever a user#39;s machine is turned on, a black screen appears prompting the user for an

    administrative password. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue?

    1. Press and hold the CPU power button for five seconds, and then power back on.

    2. Disconnect and reconnect the internal hard drive.

    3. Remove the CMOS battery and reinsert it after ten seconds.

    4. Remove the motherboard and place it back into the machine after ten minutes.

Correct Answer: C

Question No.34

Which of the following channels would commonly be used on an 802.11 wireless network?









Correct Answer: A

Question No.35

Which of the following charging and data ports has a non-directional connector?

  1. Micro-USB

  2. Mini-USB

  3. USB-A

  4. USB-C

Correct Answer: D

Question No.36

A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?

  1. input voltage

  2. Efficiency rating

  3. 12V rail amperage

  4. Number of SATA connectors

Correct Answer: A

Question No.37

Which of the following cable types should be used to connect a cable modem to a SOHO router?

  1. Thunderbolt

  2. Coaxial

  3. USB

  4. Ethernet

Correct Answer: D

Question No.38

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe?

  1. Log into the same email provider on the new device, and restore the contacts and dates.

  2. Create a Bluetooth connection between Joe#39;s devices, and copy his contacts and calendar.

  3. Back up the old mobile device to a PC, and import the contacts and schedule from the PC.

  4. Use NFC to transfer all compatible data from one device to the other.

Correct Answer: A

Question No.39

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable. Which of the following should the technician do NEXT to troubleshoot this problem?

  1. Confirm that the laptop wireless card is turned on.

  2. Confirm that the laptop is in range for the access point.

  3. Confirm that the correct wireless network is selected.

  4. Confirm the user#39;s network login ID and password.

Correct Answer: A

Question No.40

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim. Which of the following steps should the technician take to address these issues? (Choose two.)

  1. Update the video drivers on the laptop.

  2. Increase the projector contrast.

  3. Replace the original laptop.

  4. Change the aspect ratio on the projector.

  5. Replace the bulb in the projector.

  6. Modify the laptop#39;s display resolution.

Correct Answer: BD

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