MCDST (70-272|70-272) Microsoft Certified Desktop Support Technician Certification Exam Preparation

Ensurepass If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the exams as well as case studies-and provides complete instruction to meet the exacting requirements Read more [...]

MCDST (70-271|70-272) Exam Review

Ensurepass The Microsoft Certified Desktop Support Technician (MCDST) certification is used by technicians to prove their Windows XP troubleshooting skills. It is used by many new technicians to break into the field and by some to improve their marketability as a Help Desk technician. The two exams used to get this certification (70-271 & 70-272) cover a wide set of objectives that can be difficult for even seasoned technicians to cover on their own. How do they ensure that they are ready Read more [...]

MCDST (70-272) Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System

Ensurepass The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-272 exam, when combined with the 70-271 (the operating system exam for desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. Ensurepass Read more [...]

MCDST (70-271|70-272) Exams (Charles River Media Networking/Security)

Ensurepass Written by a veteran in the field, this book presents a concise overview of the Microsoft Certified Desktop Support Technician certification exams, covering both the Operating Systems (70-271) and the Applications (70-272) tests. In addition to reviewing the credential and explaining how to prepare psychologically for each test, the book specific addresses each exam objective as stated by Microsoft. It encompasses the installation, configuration, troubleshooting of operating systems Read more [...]

MCDST (70-272): Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Ensurepass Students will master the objectives for the new Microsoft Desktop Support Technician exam #70-272 using an approach created specifically for them. Their learning will be enhanced with extensive end-ofchapter exercises and hands-on projects with a free MeasureUp test preparation CD included with the text. List Price: $ 101.95 Price: $ 11.80 Ensurepass offers the Latest 2013 MCDST Exams Study Guide to pass the exams. Immediate access to the Microsoft 70-272 Exam PDF HOT Read more [...]

MCDST Self-Paced Training Kit (70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows XP [MCDST SELF-PACED TRAINING KIT]

Ensurepass Ace your preparation for the skills measured by MCDST Exam 70-272—and on the job—with this official Microsoft study guide, fully updated for Windows XP Service Pack 2. Work at your own pace through a system of lessons, hands-on exercises, troubleshooting labs, and review questions. The Readiness Review Suite on CD, featuring advanced technology from MeasureUp, provides 425 challenging questions for in-depth self-assessment and practice. You can choose timed or untimed testing Read more [...]

MCDST (70-271|70-272) Exam Cram 2 Bundle

Ensurepass Are you studying for the 70-271 or 70-272 Microsoft Certified Desktop Support Technician (MCDST) certification exams and need a little extra help? This Exam Cram 2 bundle features study guides on supporting users, troubleshooting a Windows XP operating system and troubleshooting desktop applications on a Windows XP operating system. Both books focus on exactly what you need to know to pass the exams and are ideal supplements to classes and other training materials. Ensurepass offers Read more [...]