[Free] 2018(Mar) EnsurePass Examcollection CompTIA 220-902 Dumps with VCE and PDF 181-190
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CompTIA A Certification Exam (902)
Question No: 181When dealing with a difficult customer, which of the following is the BEST way to handle the situation?Do not argue with the customer and/or be defensiveUse technical terms to assure customer confidenceEscalate the customer's issue to a supervisorSympathize with the customer Read more [...]